Strategic Communications to Promote Social Cohesion Through Solids Waste Management Practices
Client: Mercy Corps Lebanon | Pillar: Social Development | Duration: 7 Months
Thematic Areas: Peacebuilding, Stabilisation, Solid Waste Management
Services Provided: Research, Strategy Development
Challenge
Lack of trust in local government in Minnieh
Widespread unemployment and economic decline
Scapegoating and hostility towards refugees and other ethnic groups
Garbage crisis and lack of adequate infrastructure
Revolution and Economic decline
*The assessment of the challenges was conducted through multiple phases of research, including a comprehensive desk review, as well as enumerator collected surveys and focus group discussions.
Our Social And Behavioural Insight
Despite frustration with local government, pride in the local community is high in both Bouhayra and Minnieh
People do not like to feel shamed or judged
The digital communications environment is currently a platform for aggressive criticism
Local government is not yet fully utilising social media to communicate with residents
Lack of trust between local government and residents leads to a diminished communications environment in which rumors and disinformation can thrive
When people engage in environmentally protective behaviours, they most often do so for health reasons
What We Did
Nationwide scoping survey
Literature Review
Content training for social media activists
Social media training for municipal staff
Participatory strategy design workshop
SBC Strategie for two municipalities
Baseline Report
Communications Approach
Comprehensive SBC strategy and messaging campaign design
Engaged local government and community leaders to take ownership of the design process, as well as implementation of the communications strategy and campaign
Provided activities for the local governements to engage with a variety of actors, including children, refugees, community based organisations and schools
Developed communcations campaigns for each Bouhayra and Minnieh that utilize a variety of media and dissemination mechanisms